Develop a new website that is more customer friendly, community focused, and supports County and community needs by 2022.
Summary of Objective Implementation Status
Implementation of the new County website and subsequent microsites utilizing Ingeniux CMS was completed Q1 2022. The new CMS went live in March 2022, followed by intense stabilization period and increased opportunities for end user training. Pending tasks include internal satisfaction survey and website traffic analytics post stabilization and full CMS user training.
Key Milestone Update
Milestone | Timeline | Status |
---|---|---|
· Board Approval | 19-Nov-19 | Complete |
· Project Kickoff | 5-Dec-19 | Complete |
· Website Design | Jan-21 | Complete |
· Website Build | May-21 | Complete |
· Migration | Oct-21 | Complete |
· Training | Oct-21 | Complete |
· Quality Assurance / Testing | October – December 2021 | Complete |
· Go Live | Q1 2022 | Complete |
Coordination and Partnership Update
The new website is easier to navigate and has increased accessibility. Feedback received by multiple departments regarding improved navigation. Google translate is currently being utilized to allow content to be translated in multiple languages.
Community, Equity, and Climate Update
The public was officially informed of the new website after initial stabilization post go live in April 2022. Starting in April we conducted weekly training sessions with CMS users to highlight features of the website and train on design and content updates.
Google translate is functioning on all the new County sites to ensure access for non-English speakers.
Funding Narrative
Project was fully funded, ongoing funding for the product support and maintenance will continue via existing cost allocation and recovery methods used to support County website technologies and staff.
Metrics
Pending internal survey and website traffic analytics.
County Administration Building
565 Administration Drive
Suite 104A.Santa Rosa, CA 95403
Google Maps™ Directions
Mon – Fri: 8:00 am – 5:00 pm