Summary of Objective Implementation Status
A request for qualifications has been issued in September 2022. Eight proposals were received. These proposals were evaluated to build a list of qualified consultants. The County identified two finalists. On October 18, 2022 Community Survey ad hoc was established to interview the top consultants. As a result of these interviews, the Community Survey Ad Hoc Committee recommended selecting EMC Research. On December 12, 2022, the Board approved the Ad Hoc Committee recommendation and selected EMC Research to prepare and conduct a statistically significant community survey that will gather resident feedback and measure satisfaction with County services, quality of life, and other information to help the County better understand the community’s priorities, concerns and needs. EMC Research’s scope of work will include: designing the survey questionnaire, executing the survey, and producing and presenting survey results. It is expected that the survey questionnaire design will take place in January and the survey will be administered in February 2023. Survey results will be collected by the end of February and presented to the Board of Supervisors by mid-April 2023. This new timeline differs from the one presented at the February 2022 BOS meeting and was reviewed to ensure that survey implementation does not coincide with distracting events such as: summer break, winter holidays or election season. Staff will work with the Communication Division to implement a marketing plan to promote survey participation.
Key Milestone Update
Coordination and Partnership Update
Departments have shared the questionnaires and results of previous surveys conducted on specific topics and services. These results will be reviewed and used to inspire and inform the community survey questionnaire.
Community, Equity, and Climate Update
The Office of Equity reviewed and provided feedback on the community survey RFQ scope. In addition, an Office of Equity staff participated in the statements of qualifications evaluation. The Climate and Resiliency Division provided input on the RFQ scope and timeline. Both entities will have the opportunity to provide additional input on the questionnaire template. In addition, staff in collaboration with EMC Research will apply the racial equity tool to every phase of this project.
This objective secured $150,000 in Year 1 Strategic Plan funding. Staff entered into contract with EMC Research for an all-inclusive Community survey project in the amount of $40,140. The remaining budget, $109,860 will be set aside to support the next community surveys which are anticipated to take place in 2025 and 2027.